All orders are roasted and shipped on the same day to ensure maximum freshness. Shipping direct is is a flat rate of $10.95 per order due to the shipping speed required to keep the coffee fresh in 48 states. Shipping to Hawaii, Alaska and APO addresses is a flat rate of $19.95. Some Monthly Perk and other special items may ship FREE of charge, and that is listed in their product description. Coffee and tea orders will arrive within 5-7 business days via FedEx. Beauty, drink mixes, desserts and pet items will ship separately at no additional charge via USPS and will arrive within 5-7 business days . Tracking info for each shipment will be emailed to the registered email on file. If you placed an order by phone, email, or text thru a local Representative, please contact them directly to make delivery arrangements.